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Introduce Genstore

Guide quick start

Pricing plans

Free Trial

Genstore Basic plan

Genstore Standard plan

Genstore Advanced plan

Quick launch checklist

Supported browsers

Store setup

Set up your store

Finalize store compliance and go-live readiness

Create a test order

Genstore account

Manage your Genstore account

General store settings

Manage store brand assets

Manage your Genstore plan

Change your plan

Deactivate your store

Roles and permissions

Collaborate with AI agents

Store migration

Migrate from Shopify

Shopify store migration FAQs

Migrate from Amazon

Migrate from Shopline

Migrate from Shopyy

Migrate from Shoplazza

Post-migration checklist

Understand your Genstore bill

Billing overview

Billing charges

Pay your bill

Billing FAQ

Store operation

Products

Add products

Physical products

Digital products

Create gift card

Manage products

Manage SKUs

Product collections

Automatically create product collections

Automated product collection filters

Manually create product collections

Find and filter products

Import/Export products

Product reviews

Product recommendations

DSers Dropshipping

Inventory

Inventory status

Track inventory

Edit inventory in bulk

Use purchase orders for restocking

Inventory transfer

Create inventory transfer

Receive inventory transfer

Cancel inventory transfer

View inventory adjustment history

Import/Export inventory

Get payments

Genstore Payments

Apply in the U.S.

Apply in Hong Kong SAR

Set up Genstore Payments

Accepted payment methods

Payment period

Finance

Manage payments

Manage balance

Manage payouts

Chargebacks and inquiries

Chargeback process and dispute handling

Common reasons and how to respond

Defense requirements

Restricted and prohibited policies

Genstore Payment account usage restrictions

More payment methods

Configure third-party payments

Configure direct payment

Configure offsite payment

Accelerated checkout

Activate dynamic checkout button

Manual payment

Process credit card payments

Order fulfillment

Manage location

Order routing

Manage packages

Shipping rates

Shipping profile

Configure shipping profiles

Local delivery

Shipping through Genstore

Authorize logistic carrier

Manage pending shipments

Manage orders in transit

Manage shipped orders

Split, merge, and multi-warehouse shipping

Manage orders

Shopping cart

Checkout and ordering

Ship orders

Collect order payments

Draft order

Abandoned checkouts

Cancel an order

Create a return

Create an exchange

Order refund

Export orders

Manage your customers

Customer management

Customer account

Add customer profiles

Freeze/Unfreeze customers

Delete customer

Import/Export customers

Merge customers

Export customer personal data

Delete customer personal data

Manage marketing subscriptions

Set tax exemption for customers

Manage customer tags

Customer segments

Loyalty program

Points plan

Earn points

Sign up reward points

Order reward points

Birthday reward points

Like on Facebook reward points

Share on Facebook reward points

Follow X reward points

Share on X Reward Points

Follow TikTok | Instagram | Youtube reward points

Point redemption

Discount amount reward

Discount percentage reward

Free shipping reward

Free gift reward

Point expiration

VIP membership

Set VIP levels

Advanced VIP settings

Customer referrals

Track customer interactions

Manage customers

Store branding

Advanced settings

Store design

Themes

Select theme template

Customize with theme editor

Customize store header

Customize store footer

Customize store pages

Manage page templates

Link templates to content

Customize store homepage

Customize product page

Customize product collection page

Customize collection list page

Customize gift card page

Customize shopping cart page

Customize checkout page

Customize thank you page

Customize customer accounts page

Customize search page

Customize 404 page

Custom CSS

Add an FAQ section to your store

Set up storefront policies

Customize with code

Theme template translation

Blogs

Create blog post

Custom pages

Navigation menu

URL redirect

Images

Preference settings

Search & Discovery app

Business expansion

Marketing

View marketing campaign performance

Set up Facebook data sharing

Set up Google data sharing

Email marketing

Create email marketing campaign

Email templates

Set email visual styles

Configure your branded sender email

Template components

SMS marketing

Apply for an SMS sending number

Launch an SMS campaign

Genstore SMS pricing plan

Social media marketing

Post on social media

Marketing automation

Create marketing automation

Recover abandoned checkout

Find and submit your sitemap

Email marketing pricing plan

Integrate with third-party EDMs

Integrate with Klaviyo

Integrate with Mailchimp

Integrate with Omnisend

Discounts

Amount off products

Buy x get y

Fixed bundle

Amount off orders

Shipping discounts

Discount codes

Genstore analytics

Reports

Sales reports

Average order value over time

Sales by traffic referrer

Sales over time

Sales by product

Sales by channel

Sales by product variant SKU

Sales by billing location

Sales by shipping method

Sales by discount

Order reports

Orders over time

Product orders and returns

Finances reports

Total sales

Taxes

Payments

Shipping

Returns

Discounts

Customer reports

Customers over time

Customer location analysis

One-time customers

Returning customers

Customer retention

Acquisition reports

Sessions over time

Sessions by location

Sessions by referrer

Sessions by device

New vs returning visitors

Sessions by market

User behavior reports

Online store conversion over time

Search conversions over time

Sessions by landing page

Top online store searches

Top online store searches with no results

Conversion by product

Exit page analysis

Marketing report

Sales attributed to marketing

Sessions attributed to marketing

Email campaign performance

Email campaign engagement over time

Conversion by first interaction

Conversion by last interaction

Inventory reports

Out-of-stock alert

Month-end inventory snapshot

Average inventory sold per day

Days of inventory remaining

Slow-moving inventory

Live view

Sales channels

Google

Facebook & Instagram

TikTok

Genstore Market app

Buy Button

Genstore Inbox

Set up quick replies

Set up FAQs

Set up support hours

Enable AI Agent to improve support efficiency

Create a custom knowledge base

Create a knowledge base from template

FAQs

Inbox AI pricing plan

Manage AI Agent usage and costs

Settings

Taxes and duties

Tax settings

Manual tariff settings

Checkout page

Markets

Market types

Manage markets

Set up markets

Language and domains

Products and pricing

Set product prices by country/region

View product price by country/region

Duties and import taxes

Shipping and delivery

Payment options

Market preferences

Automatic redirection

Pricing preferences

Domains

Change your genmystore.com domain name

Add a custom domain name

Connect a third-party domain

Manage domains

Languages

Genstore Translate app

Store notifications

Manage store-related emails

Manage content assets

Metafields

Add a metafield definition

Components of a metafield definition

Metafield data types

Pin metafields for quick access

Add values to a metafield

Delete metafields

Set up customer privacy

Set up store policies

App

App types

Custom apps

Search for apps

Choose the right app

Install an app

Manage installed apps

Manage app permissions and privacy

Uninstall apps

Get support

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