Discount codes

Genstore offers two discount types: automatic and manual. Manual discounts are primarily implemented through discount codes.

Compared to other discount methods, discount codes provide:

• Precise control: Ideal for email marketing, social media campaigns, offline ads, and partner promotions, enabling targeted discount distribution.
• Performance tracking: Facilitates tracking promotion effectiveness, allowing for marketing strategy optimization.

Once created, discount codes can be found in your discount list and shared with potential customers via email or other marketing channels. Customers enter the code at checkout to redeem the discount.

Create steps

1. Log in to your Genstore merchant admin dashboard and navigate to Discount.

2. Click Create discount and choose Product discount, Order discount, or Shipping discount based on your needs.

3. In the discount creation page, under Discount method, select Discount code. You can choose a system-generated code or create a custom 8-digit code.

   TIP

   For easy customer entry, use alphanumeric combinations and avoid special characters.

4. Finish configuring the discount, including:

   • Applicable products or collections
   • Target markets
   • Discount amount
   • Discount combinations Refer to the relevant discount settings page for detailed options.

5. Click Save.

6. You can quickly copy the discount code from the discount list or the Overview section on the discount details page.

Things to know

• Time zone impact: If you set start and end times for your discount, these times will be based on your store's time zone setting. For example, if your store's time zone is GMT and you set the start date as March 15th, the discount will activate at 12:00 AM GMT on March 15th. Therefore, verify your time zone settings to ensure discounts activate at the desired time.
• Automatic discounts: If you wish for the system to automatically offer discounts to customers, select Automatic discount when configuring the promotion.