Order fulfillment

To efficiently manage orders, you need to set up your shipping and logistics settings in advance, including shipping rates, shipping locations, and dispatch settings. All of these configurations can be done in the Genstore merchant admin. Once you receive an order, you can view it on the order page and arrange shipment accordingly.

To save time and reduce shipping costs, we recommend using the Genstore shipping page to manage and process your fulfillment tasks.

This section includes

• Manage locations: Locations refer to physical addresses used for sales, shipping, or inventory storage, allowing merchants to manage multiple warehouses, distribution centers, or stores flexibly.
• Order routing: Automatically route orders to the closest or most suitable shipping location based on the destination, helping optimize shipping efficiency and reduce transit time and costs.
• Package management: Use the packaging management feature to efficiently handle packaging materials for order fulfillment, including boxes, fillers, and sealing tape.
• Shipping rate settings: Define shipping rules for different shipping methods, and set flexible shipping rates based on order weight, destination, and other factors.
• Shipping profile: Use shipping profiles to set predefined shipping plans for different products or order types, simplifying the shipping process each time.
• Configure shipping profiles: Customize and configure shipping templates to meet the needs of different products or customers.
• Shipping through Genstore: Use the Genstore shipping platform to access more shipping options while enjoying discounted shipping rates, reducing your logistics costs.
• Local delivery: If you offer local delivery services, you can set up delivery zones, shipping fees, and schedules in the backend to provide fast delivery to nearby customers.