Skip to content
Help Center

Images

Genstore offers rich image management features that allow merchants to personalize the look of their online store by adding custom logos, site icons, product images, slides, banners, blog post images, and stock photos. Additionally, you can upload your own images for more customization.

Upload logo and site icon

You can upload your store’s logo and favicon in the Theme design panel. The uploaded logo will be used as your store’s primary branding and can be displayed consistently across all pages.

TIP

If no logo is uploaded, your store name will be displayed instead.

Logo settings

This image will serve as the store’s brand identity. You can adjust the logo’s display width for desktop view.

Site icon (favicon)

The site icon appears in the browser tab and bookmarks. A square image (32 × 32 px) is recommended.

Steps

  1. Log in to the Genstore admin and go to Online store > Themes.
  2. Click Customize next to your theme.
  3. In the editor’s left panel, click the Theme design icon (gear icon).
  4. Select Logo from the dropdown list (see screenshot).
  5. Upload your logo image and adjust the width slider if needed.
  6. Upload a site icon in the designated field (recommended size: 32 × 32 px).
  7. Click Save in the top-right corner to apply your changes.

Upload images

You can upload product images, slides, banners, and blog post images, and optimize them by cropping and resizing. You can also customize media file settings for better presentation of your store.

Steps

  1. Log in to the Genstore admin and go to Online Store > Themes.
  2. Click Design next to the desired theme.
  3. For example, if you want to add or change the image banner displayed on the homepage, click Image banner under Segment template in the sidebar of the theme editor. Complete the necessary actions in the Image banner window on the right side of the page.
  4. [Optional] If you want to add an image to a page other than the homepage, click the dropdown menu under the homepage and select the page template you want to edit, such as product or product collection.
    • In the theme editor sidebar, click Add section, choose Image banner from the dropdown, and adjust the image title, text, buttons, or add more blocks.
    • In the Image banner window on the right side of the page, upload the image and complete the settings.
  5. Click Save.

Theme image and asset size recommendations

Suggested image sizes for common sections

SectionElementDesktop sizeMobile sizeRecommended ratioFile formatFile size
HeaderLogoWidth ≥ 300px
Height auto
Same as desktopNo limitSVG / PNGRecommended ≤ 1MB
BannerImageHeight (proportional):
Large 800px
Medium 640px
Small 480px

Width auto
Height (proportional):
Large 480px
Medium 400px
Small 320px

Width auto
No limitJPEG / PNGDesktop ≤ 3MB
Mobile ≤ 2MB
Image with textImageResponsiveResponsiveXL: 3:4
Large: 1:1
Medium: 4:3
Small: 16:9
JPEG / PNGDesktop ≤ 3MB
Mobile ≤ 2MB
CollageImageResponsiveResponsiveRecommended 1:1JPEG / PNGDesktop ≤ 3MB
Mobile ≤ 2MB
Collage coverVideoResponsiveResponsiveCover image recommended 1:1MP4 / JPEGVideo ≤ 20MB
Cover desktop ≤ 3MB / mobile ≤ 2MB
Collection listImageResponsiveResponsive1:1 or 3:4JPEG / PNGDesktop ≤ 3MB
Mobile ≤ 2MB
Collection page bannerImageResponsiveResponsive16:9 / 3:2 / 21:9 / 32:9JPEG / PNGDesktop ≤ 3MB
Mobile ≤ 2MB
Featured collectionImageResponsiveResponsive1:1 or 3:4JPEG / PNGDesktop ≤ 3MB
Mobile ≤ 2MB
Featured productImageResponsiveResponsiveNo limitJPEG / PNGDesktop ≤ 3MB
Mobile ≤ 2MB
General imageImageResponsiveResponsiveRecommended 4:3 or flexible ratioJPEG / PNGDesktop ≤ 3MB
Mobile ≤ 2MB
VideoVideoResponsiveResponsiveNo limitMP4Video ≤ 20MB
Video coverImageResponsiveResponsive1:1 / 4:3 / 3:4 / 16:9 / 21:9JPEG / PNGDesktop ≤ 3MB
Mobile ≤ 2MB
SlideshowImageHeight (proportional):
Large 800px
Medium 640px
Small 480px

Width auto
Height (proportional):
Large 480px
Medium 400px
Small 320px

Width auto
No limitJPEG / PNGDesktop ≤ 3MB
Mobile ≤ 2MB
Multi-columnImageResponsiveResponsive1:1 or 3:4JPEG / PNGDesktop ≤ 3MB
Mobile ≤ 2MB
Contact formImageResponsiveResponsive1:1 / 3:4 / 4:3 / 16:9JPEG / PNGDesktop ≤ 3MB
Mobile ≤ 2MB
Blog postImageResponsiveResponsive16:9 / 3:2 / 4:3JPEG / PNGDesktop ≤ 3MB
Mobile ≤ 2MB
Gift card coverImageResponsiveResponsiveRecommended 16:9JPEG / PNGDesktop ≤ 3MB
Mobile ≤ 2MB

Image optimization tips

  • Compress images: Use tools like TinyPNG or Squoosh to reduce file size without noticeable quality loss, improving page load speed.
  • Use descriptive file names: Rename files like IMG_1234.jpg to blue-t-shirt-front-view.jpg to help search engines understand image content and improve SEO.
  • Choose the right format: Use JPEG for product photos and PNG for logos or icons with transparent backgrounds.
  • Maintain consistent aspect ratios: Follow the recommended ratios to avoid cropping or distortion.