Connect a third-party domain to Genstore
If you already have a domain from a third-party provider (such as GoDaddy, IONOS, Namecheap, Cloudflare, etc.), you can connect it to your online store. When a third-party domain is successfully connected to Genstore, the system will automatically create a TLS certificate for you for free.
Steps:
- In the Genstore admin, go to Settings -> Domains.
- Click Connect existing domain.
- In the Domain field, enter your domain name, for example
example.com, then click Next. - Click Connect automatically, or expand Manual setup to complete the DNS record updates according to the instructions.
Domain verification may take up to 48 hours to complete. Once verified, your domain will be listed in the Domains section on the Domains page with a status of Connected.
Connect automatically
Genstore partners with Entri Connect to provide you with an automatic domain connection service. You don't need to configure manually - simply authorize by logging in to automatically point your domain's DNS to Genstore.
Using the auto-connect feature will consume 25 points/domain. We will pre-deduct points before the auto-connect process begins and formally deduct them upon successful connection. If you cancel during the process or the auto-connect fails, the pre-deducted points will be returned to your store.
Manual setup
If using manual setup, you need to log in to your domain provider account (such as GoDaddy, IONOS, Google Domains, etc.) and update the DNS records.
After updating the DNS records, you need to wait for the changes to take effect. This usually happens within two hours, but may take up to two days.
Correct DNS record values:
| Type | Name | Correct record value |
|---|---|---|
| A | @ | 172.66.1.107 or 162.159.141.111 |
| AAAA | @ | 2a06:98c1:58::16a or 2606:4700:7::16a |
| CNAME | www | shops.genmystore.com |
TIP
- Please delete any other incorrect A/AAAA/CNAME record values on your domain (if any such records exist).
- If you're connecting a subdomain, you only need to configure the corresponding CNAME record to point to
shops.genmystore.com, without configuring A/AAAA records. For example: to connect aaa.example.com, you only need to point the CNAME record with the name aaa toshops.genmystore.com - You don't need to change the TTL number in the DNS settings. Please use the default value.