Using the Genstore admin

The Genstore admin is built around two main tabs and one fixed settings entry point: Chat is used to start tasks with natural language, call skills, and get results; Store is used to enter specific business modules to review, edit, and execute work; the fixed Settings entry at the bottom is used to manage store configuration and system-level capabilities.

If you want Genstore to help you analyze data, generate content, plan campaigns, or automate a type of task, start in Chat. If you already know which business module you need to work in, such as Orders, Products, Online Store, or Marketing, going directly to Store is usually more efficient. Understanding how these three entry points work together will help you move more smoothly from store setup to day-to-day operations.

Understand the three entry points

Chat

In the Chat tab, you can interact with Genstore through natural language and access features such as Library, Scheduled tasks, Skills hub, and Connectors. This area is best for starting tasks, getting suggestions, generating content, and handling analysis work.

Store

In the Store tab, you can enter specific business modules to handle day-to-day operational work such as orders, products, customers, marketing, and sales channels. If you have activated Genstore Payments, you can also review and manage finance-related information here. This area is better suited for reviewing, confirming, editing, and carrying out concrete actions.

Settings

Settings stays in the fixed entry area at the bottom of the admin. It is used to manage core store information and system-level capabilities, such as store details, brand assets, languages, notifications, and policies.

When to use Chat and when to use Store

• Use Chat when you want the system to help you analyze, generate, plan, or call a skill.
• Use Store when you want to open a specific module to review or edit business data.
• Use Settings when you want to adjust store configuration, languages, notifications, or policies.

What you can do in Chat

In Chat, you can describe what you need directly without configuring tools or switching modes in advance.

Start tasks

• Enter natural language instructions such as analyzing store data, generating a campaign plan, organizing product copy, or planning social media content.
• Genstore will automatically determine the most suitable way to handle your request.

Call skills

• Type / to choose an available skill from the list.
• If you already know which skill you want to use, choosing it manually is the fastest path.
• If you only describe your goal, Genstore can also match a relevant skill automatically.

Review execution progress

• For more complex tasks, Genstore will show the steps it is working through as the task runs.
• If the direction is off, you can add clarification or adjust your request at any time in the conversation.

Get results

Genstore returns different kinds of outputs depending on the task:

• Data charts: Useful for analytics and business review.
• Report files: Useful for structured analysis tasks and often include summaries, insights, and recommendations.
• Draft content: Useful for generating copy, replies, announcements, and similar content.
• Exception alerts: Useful for operational warnings such as inventory risk or unusual review activity.

Save and reuse outputs

• Reports, charts, and other files generated by Genstore are automatically synced to the Library.
• If an analysis or monitoring task needs to run repeatedly, you can convert it into a scheduled task.

What you can do in Store

In the Store tab, you can enter each business module to complete day-to-day operations. Common tasks can be grouped as follows:

Commerce and products

• Orders: Review, process, and follow up on order status.
• Products: Create, edit, and manage product listings.
• Customers: Manage customer information, segmentation, and follow-up actions.
• Inventory: Review inventory status and handle replenishment or transfers.

Storefront and growth

• Online Store: Manage themes, pages, navigation, and storefront presentation.
• Dropshipping: Handle sourcing, listing, and related fulfillment management.
• Marketing: Create discounts, automated marketing flows, and other promotional campaigns.
• Sales channels: Connect and manage different sales channels.
• Analytics: Review business reports and key performance metrics.

Finance and extensions

• Finance: After Genstore Payments is activated, review payments, balances, payouts, and related financial information.
• Apps: Install, manage, and use apps to extend store capabilities.

What you can do in Settings

Through the fixed Settings entry at the bottom, you can manage foundational configuration that does not belong to a single business module, for example:

• General store information such as store name, contact details, time zone, and currency.
• Brand assets such as your logo, brand colors, and social media links.
• Language and translation settings.
• Notifications, sender email, and reply email settings.
• Policies, privacy, and other system-level settings.

Typical workflows

Getting started as a new merchant

1. Describe your store goals in Chat to get initial setup suggestions.
2. Enter Store to configure products, the online store, and channels.
3. Use Settings to complete store information, brand assets, and language settings.

Daily operations

1. Use Chat to review data, generate campaign plans, or organize content drafts.
2. Use Store to carry out the work in the relevant module, such as Products, Marketing, or Online Store.
3. If you need to adjust foundational capabilities, continue in Settings.

Assets and automation

1. Use Chat to generate reports, charts, drafts, or other outputs.
2. Use the Library to review and manage saved results in one place.
3. Convert recurring analysis or inspection work into scheduled tasks.