Manage payouts

The payouts page allows merchants to transfer funds from their Genstore account to a designated bank account. On this page, merchants can view the latest payout status, estimated arrival time, and bank account details.

This page includes:

• View recent payout records
• Interpret key fields in payout details
• Track the estimated arrival time and status

How to access

Log in to the Genstore admin backend, then click Finance -> Payouts in the left navigation bar. On the payouts page, you can view all payout records and details related to your bank account.

Payout overview

At the top of the page, you’ll find an overview of your payouts, giving you a quick summary of the payout status and bank account information:

• In transfer: The total amount of payouts currently being processed.
• Estimated date: The expected time for the next payout to arrive.
• Payout configuration: Displays your current bank account information, including bank name and account details.

  TIP

  To update your bank account information, go to Settings -> Payments. Click the Manage button next to Genstore Payments to modify your account details.

Recent payouts

At the bottom of the page, you’ll see recent payout records. Each record includes the following fields:

Field name	Description
Batch	The internal batch number of the payout order
Creation date	The date the payout transaction was initiated
Estimated in	The expected date the funds will arrive. The actual arrival date may vary depending on the receiving account.
Status	The status of the payout order
Payment reference number	The transaction reference number for the payout
Payout amount	The amount the recipient is expected to receive. If the receiving bank charges additional fees, the actual amount received may be less than the payout amount

View payout details

Click the View button under Recent payouts to access detailed payout information. The payout details include:

Field name	Description
Payout amount	The amount the recipient is expected to receive. If the receiving bank charges additional fees, the actual amount received may be less than the payout amount.
Date	The time the payout transaction was initiated
Recipient bank account	The bank account details for the recipient, as set by the merchant
Status	The status of the payout order
Type	The type of transfer to the bank account (default is "bank")
Priority	The priority level of the payout (default is "regular")
Statement descriptor	The transaction description that appears on the receiving bank's statement
Estimated date	The expected date the funds will arrive. The actual arrival date may vary depending on the receiving account.