Genstore Help Center

Understand the platform’s features and core concepts.

Genstore offers various plans to meet different merchant needs.

Preparation and setup for opening a store.

Account creation, permission settings, and management.

Product setup, collection management, and variant configuration.

Inventory monitoring, alerts, and scheduling management.

Payment gateway setup and transaction process.

Shipping and logistics settings for orders.

Order processing and related configuration.

Store customization and template usage guide.

Customer management, segmentation, and loyalty programs.

Using and configuring the store's online chat tool.

Marketing campaign setup and management.

Create discount campaigns and configuring rules.

Store data monitoring and analytics usage guide.

Sell your products across multiple channels.

Development environment setup and technical documentation.

Discover and distribute Genstore official and third-party apps.

Enhance store functionality with Genstore official and third-party themes.

Guide to app types, installation, uninstallation, and usage.